What is Mega Business Services Pte Ltd?

Enhancing your Competitive Advantage!

Mega Business Services Pte Ltd was founded on the premise that business owners require a service that supports them to grow their businesses in the most cost-effective and expeditious way while maintaining the highest level of personal confidence in the quality of the services offered.

As a management concept, outsourcing seems an excellent idea if handled well. It lowers cost by converting fixed staff cost to variable cost, and it allows companies to scale up or down depending on their needs.

Also, it takes away all the headache of managing staff issues, from recruitment to medical leave to salaries.

Our clients are from all over the world ranging from individuals, small- medium enterprise to large Fortune 500 companies. It is our mission to provide superior service with maximum efficiency and productivity, helping businesses expand & thrive within our volatile, uncertain, complex & ambiguous economy.

We pride ourselves in speed of delivery, practicality, cost-effectiveness, and extensive practical experience to provide strategic advice to our clients to achieve quicker returns than ever before!

What you Can Expect…

Save Money!

Avoid the capital expenditures associated with creating, managing and maintaining an in-house contact centre, Back-office administrative duties, Book-keeping services, among others (Think technology, human resources, overheads, etc.)

Focus on Your Core Competencies!

Free up valuable time for you and your key employees, making your business more stream-lined, efficient and profitable.

Enhance the Qualities of your Customer Service Efforts!

The strong process orientation & trainings we put our team through, translates into real benefits like reduced cycle times, improved customer satisfaction scores and better cost efficiencies.

We offer customer care with emphasis on relationships, speed, expertise, and cost control. We ensure that our customers will get exceptional interactive customer care and enjoy quality assistance.

We utilise a fully integrated service solution designed to meet the needs of businesses using the Internet to communicate with customers. For retailers, B2B marketplaces, companies selling services online, companies providing tier 1 tech support, or those simply communicating with customers online.

Mega Business Services provides the customer care you need.

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July 11, 2012 at 1:43 am


Save On:

• Salaries
• CPF
• Interviewing
• Training
• Monitoring
• Coaching
• Terminating
• Advertisements
• Floor Space
• Seating Space
• Table Space
• Computers
• Telephones
• Telephone Charges
• Internet charges
• Office Politics
• Air-con charges
• Furniture
• Staff Refreshments
• Electricity & Water Charges
• Admin & Payroll Tasks (and less Admin Staff)
• Smaller office space with lower rentals
• …and so much more!

And Concentrate On

• Sales
• Business Development
• New Customers
• Improved Cash Flow
• Smaller office space with Lower rentals
• …and so much more

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